This isn’t so much a blog post as a public service announcement.
John Lewis sent me an email explaining that KitchenAid were recalling some kettles due to a problem some people had experienced with THE HANDLE COMING AWAY.
Anyway I was offered a full refund or exchange so I happily swapped my existing kettle for another KitchenAid one (they promised me that it doesn’t have a fault!). I love KitchenAid but I really really love free KitchenAid!
Shiny new kettle!
This only relates to certain kettles sold from 01/01/2013. If you’re at all concerned that you may have one of the affected products then you can call KitchenAid on 00800 552 27777. They are available 9:00am to 6:00pm, Monday to Friday.
If like me you bought your kettle from John Lewis then you can just ring their Customer Service department on 0345 604 9049. They are available 8:00am to 9:00pm, Monday to Friday, 8:00am to 8:00pm on Saturdays and from 9:00am to 6:00pm on Sundays. UK only.